The application exit when I choose cloud service (nothing happens)
Most likely your computer doesn't have Microsoft VC++ Redistributable Package.
Please download it directly from Microsoft website:
• If your Windows is 32 bit then use this link: https://www.microsoft.com/en-ca/download/confirmation.aspx?id=5555
• For 64 bit Windows use this link: https://www.microsoft.com/en-US/Download/confirmation.aspx?id=14632