Support : 'Basic' Category

How do I activate my USBtoCloud software?

If you are using Free Trial version then click the “Buy Now” button from the Settings menu and your software will be activated automatically once purchase is complete —you don’t need to copy your License Key from the confirmation email If you have purchased your license from our website or received Activation code by email […]

How do I know my files were backed up?

Your USBtoCloud icon should be green… …and the status should say “Backup up to date” for the currently listed drive. You can also check your cloud storage provider’s site and look for your files. Your files should be inside your Cloud’s Apps/USB-to-Cloud folder

How do I install USBtoCloud?

To install USBtoCloud: A. Download the latest version from the USBtoCloud website. (The installer downloads the latest USBtoCloud application in the background.) B. Double-click the USB-to-Cloud-Installer.exe C. Select the desired portable drive [such as Install to DISKGO (E:)] D. Click the button “Install to: …”

How many licenses do I need to purchase?

You can buy a single license which works for one USB drive or one memory card. Your license is per portable storage device (USB drive or memory card) only. If you have more than one USB drive, you will need to purchase an additional license for each drive or memory card. You can purchase a […]

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