Support : 'Basic' Category

Does USBtoCloud provide any security to my backup files?

As with any other portable devices security is critical. We have designed USBtoCloud to work with any USB drive – standard and secure (by various manufacturers like Kingston, Corsair, iStorage, Apricorn, SDG, Verbatim, Imation, and Kanguru). Additionally, USBtoCloud has a portable Anti-Virus application (DriveSecurity – optional, please open Settings dialog) that runs from the USB […]

Do I need to have USBtoCloud drive to restore my files?

No. Even if you don’t have your USBtoCloud drive you’ll be able to restore your files by logging in to your cloud and opening the Apps/USB-to-Cloud folders. Your files will be there. To make it easier, you can download a free 30-day trial app and use this app to help you restore the files.

How do I restore files from my backup?

Select Restore from the menu and wait until all your file information in the cloud is displayed. Choose what files you want to restore. By default, all your files that were previously backed up are selected. Choose where to restore them. It could be any drive/folder on your computer or even any external/network drive and […]

How do I delete files from my backup (from the cloud)?

To delete unwanted files, login into your cloud storage, browse to the Apps folder, then USB-to-Cloud folder. All backed up files will be listed in their native format. A quick way to log in to your cloud storage is to click on the selected cloud icon in the USBtoCloud menu (see image below: this example […]

Will it skip files it has already saved?

Except for the initial backup, USBtoCloud does incremental backups. An incremental backup is one that backs up files that have changed or are new since the last backup. It skips files that already backed up.

How do I properly eject the USBtoCloud drive from my computer?

Remove your external device using the same method that you normally use for your operating system; for instance, not while the computer is reading or writing to the device. There is a method to ensure this, and that is to click the icon in the Windows tray that says ‘Safely remove hardware and eject media.’ […]

CATEGORIES