Support : 'Installation and Licensing' Category

My DriveSecurity license has expired. What should I do?

If you have DriveSecurity 2.X and earlier please update to the latest version from: • Windows: https://clevx.com/Installer/DriveSecurity-Installer.exe • Mac: https://clevx.com/Installer/InstallDriveSecurityMac.zip See What Version do I have? to find your DriveSecurity version. If your DriveSecurity shows “License expired” (see below) you will need to purchase a new license. Icon in System tray shows ”block” sign Mouse […]

Do you offer any referral incentives?

Get $5 When Your Friends Become ClevX Customers! Tell your friends how much you love ClevX Apps (CloudKey/USBtoCloud, DriveSecurity, EncryptUSB) and invite them to join the crowd. When at least two of them make a purchase at the Friend and Family discounted price (25% off), we’ll give you $5 towards your next Amazon purchase, or […]

CLEVX End-User License Agreement (“EULA”)

CLEVX End-User License Agreement (“EULA”) PLEASE READ CAREFULLY BEFORE USING THIS PRODUCT   Use of the Software Product, as defined herein, is governed by the terms of this End-User License Agreement (the “Agreement” or “EULA”), is effective as of the Effective Date, as defined below, by and between (a) you (either an individual or a […]

How many licenses do I need to purchase?

You can buy a single license which works for one USB drive or one memory card. Your license is per portable storage device (USB drive or memory card) only. If you have more than one USB drive, you need to purchase a license for each drive or memory card.   You can purchase a family […]

How do I activate my DriveSecurity software?

There are a couple of ways to activate your DriveSecurity software. A. If you are using Free Trial version then click “Buy Now” from the main dialog and your software will be activated automatically once purchase has been completed. NOTE: You don’t need to copy your License Key from the confirmation email. B. If you […]

How do I install DriveSecurity?

To install DriveSecurity: 1. Download the latest version from here. (The installer downloads the latest DriveSecurity application in the background.) 2. Insert a portable drive. 3. If this is a reinstallation, delete the DriveSecurity.exe file and the ESET folder from the portable drive. 4. Double-click the DS-Installer.exe from your download folder. 5. Select the desired […]

How to uninstall DriveSecurity?

DriveSecurity is a portable application and not installed on your PC. If you don’t want to use DriveSecurity anymore, then just exit the application and delete DriveSecurity.exe and the ESET folder from your portable drive. NOTE: By deleting DriveSecurity from your drive you are removing Anti-Virus protection for your portable storage.

How do I renew or extend my license?

All of DriveSecurity paid plans automatically renew once a year and will continue renewing until you cancel them. For a multi-year license please contact ClevX at DriveSecurity@clevx.com.

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