Support : 'Troubleshooting' Category

How do I know my files were scanned?

If DriveSecurity is running, it scans files in real-time. You should be able to see DriveSecurity icon in the Windows notification area. Clicking this icon, you should see files that have been scanned during this session since the last scan. In addition, the window should read ‘ACTIVATED’ in the lower right corner and the particular […]

How to uninstall DriveSecurity?

DriveSecurity is a portable application and not installed on your PC. If you don’t want to use DriveSecurity anymore, then just exit the application and delete DriveSecurity.exe and the ESET folder from your portable drive. NOTE: By deleting DriveSecurity from your drive you are removing Anti-Virus protection for your portable storage.

What if I erase my trial installation?

You can always reinstall DriveSecurity software from here and continue with your trial. NOTE: On the same device you will be able to use the trial version for 30 days only and will need to buy it after the 30-day FREE TRIAL is up.

How do I know if DriveSecurity is working properly?

Monitoring removable media begins immediately after DriveSecurity becomes active. A scan of each file, written or modified, is performed in real-time. You should be able to see the DriveSecurity icon in the system tray. By clicking on this icon, you can see files that have been scanned during this session (since the last scan) while […]

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